Last Updated: October 22, 2025
Look, we get it - nobody actually enjoys reading privacy policies. But we're architects, not lawyers, so we'll try to keep this straightforward and honest about what we do with your info.
The Basics
At Ignis Realm Forge Architecture, we're committed to protecting your privacy because trust matters in our line of work. When you're considering letting us design your home or commercial space, you need to know we've got your back with your personal data too.
What Information We Actually Collect
We're not in the business of collecting unnecessary data. Here's what we typically gather:
- Contact Details: Your name, email, phone number, and address when you reach out or work with us. Pretty standard stuff.
- Project Info: Details about your property, project requirements, budget considerations, and design preferences. Can't really design without knowing what you're after.
- Communication Records: Emails, messages, and meeting notes. We keep these to make sure nothing falls through the cracks during your project.
- Website Analytics: Basic browsing data like IP addresses, browser types, and page visits through cookies. Helps us understand what parts of our site people actually look at.
- Financial Information: Payment details and invoicing info when we're working together. Secure processing only, obviously.
How We Use Your Information
We're not selling your data or doing anything shady. Here's the real deal on what we do with it:
- Communicating with you about your project - seems obvious, but it's the main thing
- Creating proposals, contracts, and design documentation tailored to your needs
- Managing the design and construction process from start to finish
- Processing payments and maintaining financial records (gotta pay the bills)
- Sending project updates, design revisions, and relevant information
- Improving our services based on feedback and experience
- Occasionally sharing news about our firm or sustainable design insights - but you can opt out anytime
Who We Share It With (Spoiler: Not Many)
Your info stays pretty locked down, but there are a few situations where we need to share it:
Project Consultants: Engineers, contractors, and specialists working on your project. They need relevant details to do their part.
Service Providers: Cloud storage, accounting software, project management tools - the tech we use to run things efficiently.
Legal Requirements: If Canadian law requires us to disclose information, we've gotta comply. Rare, but it happens.
With Your Permission: Showcasing completed projects in our portfolio or publications - but only if you're cool with it.
Cookies and Website Tracking
Yeah, we use cookies - not the chocolate chip kind unfortunately. These little files help us:
- Remember your preferences when you visit our site
- Understand which pages are popular and which ones need work
- Improve the overall user experience
- Analyze traffic patterns using tools like Google Analytics
You can disable cookies in your browser settings if you want, though some features might not work as smoothly.
Keeping Your Data Safe
We take security seriously. Here's what we do to protect your information:
Encrypted Storage
All digital files are stored on secure, encrypted servers with regular backups.
Limited Access
Only team members who need access to your info for your project can see it.
Secure Communication
SSL encryption for our website and secure channels for sensitive documents.
Regular Updates
We keep our systems current with the latest security patches and protocols.
Your Rights (Because You've Got 'Em)
Under Canadian privacy laws, you've got some solid rights:
- Access: You can request to see what personal data we have about you
- Correction: If something's wrong or outdated, let us know and we'll fix it
- Deletion: Request that we delete your data (with some legal exceptions for completed projects)
- Opt-Out: Unsubscribe from marketing emails anytime - there's always a link at the bottom
- Portability: Get a copy of your data in a usable format
- Objection: Object to certain processing activities if you've got concerns
Just shoot us an email at info@ignisrealmforge.info if you want to exercise any of these rights.
How Long We Keep Your Stuff
We don't hoard data forever. Here's generally how long we keep things:
Active Projects: Throughout the project duration and for warranty periods
Completed Projects: Typically 7 years for legal and professional liability reasons
Marketing Communications: Until you opt out or request deletion
Financial Records: As required by Canadian tax and business laws
Third-Party Links
Our website might link to other sites - supplier catalogs, sustainability resources, that sort of thing. We're not responsible for their privacy practices, so check their policies if you're clicking through.
Kids and Privacy
Our services aren't directed at anyone under 18, and we don't knowingly collect data from minors. If you're a parent and think we've accidentally collected info from your kid, contact us immediately and we'll delete it.
Changes to This Policy
Laws change, our practices evolve, and sometimes we need to update this policy. When we do, we'll post the updated version here with a new date at the top. For major changes, we'll send an email to active clients.
International Data Transfers
We're based in Vancouver, and most of our data stays in Canada. Some service providers might process data outside the country, but we make sure they meet Canadian privacy standards through appropriate safeguards.
Questions or Concerns?
Look, we get that privacy policies can be confusing. If you've got questions about how we handle your data, or if something doesn't sit right with you, just reach out. We're here to talk it through.
Email: info@ignisrealmforge.info
Phone: (604) 555-0147
Mail: 1420 West Georgia Street, Suite 850, Vancouver, BC V6G 2Z1, Canada
Complaints and Regulatory Oversight
If you're not satisfied with how we've handled a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. We'd prefer to work it out directly first, but you've got that option if needed.
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
We're committed to transparency in everything we do - from design to data protection. Thanks for trusting us with your information.
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